We Offer a Wide Range
of Services
who we are:

SKoutsourcing is a professional outsourcing company which offers specialized services and expertise. We have experienced teams, flexible prices, and international quality certification.

CEO & Founder
FAQs

Service Setup & Training
Recruitment: we go through several rounds of interviews to select top talent. Candidates go through written and verbal tests in addition to technical and overall good fit tests.
Training: Our trainings are conducted through a combination of online, self-study and classroom learning by our dedicated training team. Training is always on-going, which means that our staff is continuously challenged with new material and assessments all the time while they are handling your account.
Adjusting to changes: your company will have a direct point of contact with our team. Any change in your product and services is immediately incorporated. We will update all the procedures and training material we have for your company.
Responding to customer inquiries
Service Level Agreement: SKoutsourcing will work with you to understand and use your company’s internal service legal agreements to better help inform your customer action plan. We will work with you on targets and KPIs.
Customer Service Escalation Process: SKoutsourcing will work with your company to understand your internal guidelines and process escalation. We will follow your operating procedures. In the absence of established guidelines, our team will work with you to create adequate procedures based on your industry and best market practice. Days & time: Customer support is offered 24/7 regardless of your time zone.
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